Re: Why do I need to Restart my Server?
bduke08021 said:
What happens is, After inactivity the 3cx PBX answers the line after 3-4 rings, somtimes not answering at all. i do not need to restart the pc, if i make an outgoing call or after 1st call in, it will answer on 1st ring. i will try your suggestions. thanks.
It sounds awefully like a computer in some sort of power saving mode.
Hows this, wait however long it would take for the system to become "unresponsive" per your description.
On a different system, open up a command prompt (Start, Programs, Accessories, Command Prompt) and type "ping 192.168.x.x" Substitute in your 3CX systems correct IP address. (Foexample, 10.10.10.26 or 192.168.1.100)
You should get 4 immediate responses with all "time<1ms"
If you don't there is an issue with your computer, not 3CX in particular. If you do it multiple times in a row, and the first attempt or two there is no response or higher than <1ms, and later responses are all nicely at <1ms, your computer was in sleep/low power mode and the network activity woke it.
If you DO get 4 immediate responses with <1ms, then you have at least eliminated Sleep mode as your problem.
I can say this, I have mutliple 3CX systems installed on XPPro/Vista Business and haven't had your issue. It IS reliable. From your description I would REALLY suggest checking your power settings, and making sure anything other than Turn Off Monitor is disabled.