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Firmware issue with GXP 1620/1610

Discussion in '3CX Phone System - General' started by aslampa, Mar 15, 2018.

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  1. aslampa

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    After upgrading the firware, we noticed that the PC port on the phone is by disabled and we have to manually enable it back. However, it is getting reset when we restart the phone. Please advice
     
  2. mariosM_3CX

    mariosM_3CX Support Team
    Staff Member 3CX Support

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    Hello @aslampa

    In the provisioning tab of the phone/extension enable the option "Enable VLAN for PC PORT" and re-provision the phone. Leave the default values in VLAD ID and priority.
     
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