Fix Cisco DND Issues

Discussion in 'Ideas' started by TSlocum, Oct 3, 2016.

Fix Cisco DND Issues 5 5 1votes
5/5, 1 vote

  1. TSlocum

    TSlocum New Member

    Joined:
    Oct 15, 2013
    Messages:
    225
    Likes Received:
    15
    On version 14, pressing DND on Cisco SPA phones dialed *32 and announced "Do not disturb status set" and displayed a banner across the screen (attached image) showing the status. In v15 the code is still dialed but the banner no longer displays. I've narrowed it down to the provisioning template code below. The dial codes have been removed from the DND Settings section in v15. Customizing the template to match v14 corrects the behavior. I've been advised to submit here so the approriate department may evaluate.

    V15:
    Code:
    <!--########################################################-->
    <!--###                  DND  Settings                   ###-->
    <!--########################################################-->
    
    <PSK_1 group="Phone/Programmable_Softkeys">fnc=sd;ext=*32;nme=dnd;ext2=*30;nme2=-dnd</PSK_1>
    <DND_Act_Code group="Regional/Vertical_Service_Activation_Codes"/>
    <DND_Deact_Code group="Regional/Vertical_Service_Activation_Codes"/>
    V14:
    Code:
    <!--########################################################-->
    <!--###                  DND  Settings                   ###-->
    <!--########################################################-->
    
    <PSK_1 group="Phone/Programmable_Softkeys">fnc=sd;ext=*32;nme=dnd;ext2=*30;nme2=-dnd</PSK_1>
    <DND_Act_Code group="Regional/Vertical_Service_Activation_Codes">*32</DND_Act_Code>
    <DND_Deact_Code group="Regional/Vertical_Service_Activation_Codes">*30</DND_Deact_Code>
     

    Attached Files:

    • 03.jpg
      03.jpg
      File size:
      777.9 KB
      Views:
      226
  2. dbix

    Joined:
    Feb 25, 2009
    Messages:
    1
    Likes Received:
    0
    Is the version 14 code you posted the correct code for version 15?
     
  3. TSlocum

    TSlocum New Member

    Joined:
    Oct 15, 2013
    Messages:
    225
    Likes Received:
    15
    You'll want to copy the v14 code into the v15 template.