Dear Community. I am working with the new CFD functions in Version 15.5 of 3CX. I have the following flow: Image removed (Broken Link. Please upload through the forum) However, in the sequence applied when choosing Option 1 in the Main Menu, the system transfers the call to the designated extension, however once the agent hangs up the call, the flow ends without continuing to the next block called Survey ("Encuesta"). Reviewing the documentation there is no way to perform any activity in the call flow when it is cut internally. The desired and expected behavior is to continue the flow in the set sequence, but there is more there if the call is cut. Thanks for your kind attention. P.S. If not, what other coherent solutions can I offer? Callback is not an alternative, since the objective is to measure customer satisfaction at the instant after the call with the agent is completed. Many of the contacts that come from the Asterisk world use as an argument said function to not change to the 3CX system.