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Discussion in '3CX Phone System - General' started by amygoda, Aug 20, 2008.
if a call forward to external voip line
can caller id forward with it?
This is not possible to do. the PABX will be acting as a relay for the call and thus the number you call will show the CSID of the line used by the PABX to call out.
thank you for reply
is it can be after the call answered or a new feature ?
You can try to post as a feature request, however using somelses CID needs to be allowed by the telco and i have never seen that.
Thank you William and Matt for reply
I wonder if it's possible when external line is voip provider
I realize this is an old post but wanted to follow up for anyone else searching this topic.
On a SIP trunk, if you want to preserve the external caller ID on a call that fowards out go to the Outbound Parameters tab of your SIP trunk and change the fields "Remote Party ID - Calling Party: Display Name" and "Remote Party ID - Calling Party: User Part" from the default to "OriginatorCallerID"
I went through this a bit more recently....