forward caller id ?

Discussion in '3CX Phone System - General' started by amygoda, Aug 20, 2008.

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  1. amygoda

    amygoda Member

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    Hello all
    if a call forward to external voip line
    can caller id forward with it?
     
  2. alexmallia

    alexmallia New Member
    3CX Support

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    Hi

    This is not possible to do. the PABX will be acting as a relay for the call and thus the number you call will show the CSID of the line used by the PABX to call out.

    regards
     
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  3. amygoda

    amygoda Member

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    Hello Alex,
    thank you for reply
    is it can be after the call answered or a new feature ?
     
  4. William400

    William400 Well-Known Member

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    Hi

    You can try to post as a feature request, however using somelses CID needs to be allowed by the telco and i have never seen that.
     
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  5. amygoda

    amygoda Member

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    Hello,
    Thank you William and Matt for reply
    I wonder if it's possible when external line is voip provider
     
  6. c.holloway

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    I realize this is an old post but wanted to follow up for anyone else searching this topic.

    On a SIP trunk, if you want to preserve the external caller ID on a call that fowards out go to the Outbound Parameters tab of your SIP trunk and change the fields "Remote Party ID - Calling Party: Display Name" and "Remote Party ID - Calling Party: User Part" from the default to "OriginatorCallerID"
     
  7. leejor

    leejor Well-Known Member

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    I went through this a bit more recently....

    http://www.3cx.com/forums/caller-id-not-being-passed-onto-mobile-40795.html
     
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