Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

forward calls to 3CX client only

Discussion in 'Ideas' started by Noakess, Jul 31, 2017.

  1. Noakess

    Jul 10, 2015
    Likes Received:
    In the call forwarding rules it would be nice to be able to select which of the provisioned phones calls are forwarded to.

    For example, 'Available' status you may want to forward calls to all provisioned phones, IP phones and 3CX clients.
    'Working from Home' a user may want to forward calls to their calls to their 3CX client only not their desk phone.

    I've read a few threads suggesting setting up a separate extension for the 3CX client which you then forward calls to, I don't really want to duplicate all my extensions to enable me to manage which device I receive calls on.

    If I'm working from home I don't want my desk phone to be ringing in the office, I want my Windows client on my laptop or my iOS client to ring. Likewise, I may be in the office so I don't want my iOS client to ring as well as my desk phone.