Forward calls to direct sip URl

Discussion in '3CX Phone System - General' started by exeicom, Nov 29, 2013.

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  1. exeicom

    May 25, 2007
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    Hello, I try to forward the calls from an extension to a direct sip URl.
    Into the field "forward to external number or SkypeID" I enter this : 200@ where 200 is the extension of the remote PBX
    When I receive the call, the forward start but with this error:

    16:50:34.094 [CM503016]: Call(106): Attempt to reach <sip:100@> failed. Reason: Not Acceptable HereReason Unknown
    16:50:34.094 [CM503003]: Call(106): Call to has failed; Cause: 485 Ambiguous number; from IP:
    16:50:34.048 [CM503025]: Call(106): Calling IT)@[]
    16:50:34.048 [MS210002] C:106.4:Offer provided. Connection(transcoding mode):
    16:50:33.985 [CM503005]: Call(106): Forwarding: IT)@[]

    Seem that the format of the external URl has been changed.
    Is there a way to resolve this issue?
    Many thanks to all!
  2. leejor

    leejor Well-Known Member

    Jan 22, 2008
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    As long as you are sending a Direct SIP Call to one (or a few) external IP's, you may try creating a new trunk group, where the destination is that IP. Set it to not register, it is simply a destination to send the digits. Then set the outbound rules to send only the extension number.

    This may require some "tweaking", and hair pulling.
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