Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Forward calls to direct sip URl

Discussion in '3CX Phone System - General' started by exeicom, Nov 29, 2013.

Thread Status:
Not open for further replies.
  1. exeicom

    Joined:
    May 25, 2007
    Messages:
    12
    Likes Received:
    0
    Hello, I try to forward the calls from an extension to a direct sip URl.
    Into the field "forward to external number or SkypeID" I enter this : 200@123.123.123.123 where 200 is the extension of the remote PBX 123.123.123.123.
    When I receive the call, the forward start but with this error:

    16:50:34.094 [CM503016]: Call(106): Attempt to reach <sip:100@192.168.1.105:5060> failed. Reason: Not Acceptable HereReason Unknown
    16:50:34.094 [CM503003]: Call(106): Call to sip:10000%40sip.exeicom.co.uk@voip.eutelia.it:5060 has failed; Cause: 485 Ambiguous number; from IP:83.211.227.21:5060
    16:50:34.048 [CM503025]: Call(106): Calling VoIPline:10000@sip.exeicom.co.uk@(Ln.10008@Pagorapido IT)@[Dev:sip:0110704890@voip.eutelia.it:5060]
    16:50:34.048 [MS210002] C:106.4:Offer provided. Connection(transcoding mode): 78.134.37.141:9006(9007)
    16:50:33.985 [CM503005]: Call(106): Forwarding: VoIPline:10000@sip.exeicom.co.uk@(Ln.10008@Pagorapido IT)@[Dev:sip:0110704890@voip.eutelia.it:5060]

    Seem that the format of the external URl has been changed.
    Is there a way to resolve this issue?
    Many thanks to all!
    Daniele
     
  2. leejor

    leejor Well-Known Member

    Joined:
    Jan 22, 2008
    Messages:
    11,073
    Likes Received:
    323
    As long as you are sending a Direct SIP Call to one (or a few) external IP's, you may try creating a new trunk group, where the destination is that IP. Set it to not register, it is simply a destination to send the digits. Then set the outbound rules to send only the extension number.

    This may require some "tweaking", and hair pulling.
     
Thread Status:
Not open for further replies.