Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Forward DR to Exchange DR

Discussion in '3CX Phone System - General' started by FArper, Jul 6, 2010.

Thread Status:
Not open for further replies.
  1. FArper

    Joined:
    Jul 6, 2010
    Messages:
    1
    Likes Received:
    0
    Hi There.

    We're currently implementing 3CX (v8) with Exchange 2010 Unified Messaging and I'm having a problem directing incoming calls from one Digital Receptionist (3CX's) to the Exchange Digital Receptionist.
    I want anonymous callers to be presented with a normal welcome & guidance greeting (press 1 for sales, press 2 for support etc) and then I want then number 9 key to direct people to the Exchange DR. So I've configured it as such, but pressing 9 does'nt have any effect. Anyone else have this issue and/or a fix maybe?

    Thanks in advance :)
     
Thread Status:
Not open for further replies.