Hello, I had an extension that previously had a Polycom SPIP 331 provisioned for it. Calls to that extension were being forwarded to a mobile number which worked fine. Since calls were being forwarded to the mobile, we wanted to free up that phone by provisioning it to someone who was actually in the office. I've reprovisioned the phone but now that mobile number can't be reached now. (i.e. calls are not connecting to that extension to forward to that mobile number) I'm guessing that you can't do this because that extension no longer has a provisioned phone. Is there a way to make this work? Any help would be greatly appreciated. Thanks.