Forward external CIDs

Discussion in '3CX Phone System - General' started by TOBI144, Nov 14, 2011.

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  1. TOBI144

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    Hi,

    I am using 3CX v9-SP5 and I have to forward external call WITH the external CID is this possible? If yes, can someone tell me how?

    Thanks!
     
  2. leejor

    leejor Well-Known Member

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    The outgoing trunk must be VoIP, using a provider that supports sending a number other than what is assigned to the line. In other words, they have to allow you to change the number.
     
  3. TOBI144

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    But which settings must I do in the trunk configuration? I just found in the configuration form the settings "international/national/local format.
     
  4. leejor

    leejor Well-Known Member

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    My understanding is that those are used for changing the display on your own, internal phones. What number is displayed now, when you forward a call to an outside line?

    Did you do a search on the forums, this has come up a number of times. You may want to read through this thread...

    http://www.3cx.com/forums/keep-caller-id-on-forward-to-external-number-9248.html
     
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