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- Jan 20, 2010
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I wonder if someone can give me some configuration tips for a problem I am having.
I am using the free version, and had plenty of fun in the last few months getting it going.
I bought some cheap Cisco 7940's and have got them all up and going.
However, the 7940's have two extensions and are having trouble with the forwarding on busy from one extension to the other.
On an incoming call the call comes to extension 100 (which doesn't have anything on it).
Extension 100 will then forward all calls to ringgroup 800.
(This is so I can forward based on callerids as well to other extensions).
Now the problem is when the first extion of a 7940 is busy, the call doesn't get forwarded to the second extension, even though forwarding on busy is enabled.
e.g. say a Cisco 7940 is on extensions 115 and 116, and call forwarding on busy is set from 115 to 116. This all works if you just dial 115, but if 115 is being dialed from a ringgroup it doesn't.
I can get around this by including 116 in the ringgroup, but this means the cisco thinks it is getting this call twice most of the time. (two lines ring, missed calls goes up by two each time etc..)
Nick
I am using the free version, and had plenty of fun in the last few months getting it going.
I bought some cheap Cisco 7940's and have got them all up and going.
However, the 7940's have two extensions and are having trouble with the forwarding on busy from one extension to the other.
On an incoming call the call comes to extension 100 (which doesn't have anything on it).
Extension 100 will then forward all calls to ringgroup 800.
(This is so I can forward based on callerids as well to other extensions).
Now the problem is when the first extion of a 7940 is busy, the call doesn't get forwarded to the second extension, even though forwarding on busy is enabled.
e.g. say a Cisco 7940 is on extensions 115 and 116, and call forwarding on busy is set from 115 to 116. This all works if you just dial 115, but if 115 is being dialed from a ringgroup it doesn't.
I can get around this by including 116 in the ringgroup, but this means the cisco thinks it is getting this call twice most of the time. (two lines ring, missed calls goes up by two each time etc..)
Nick