Hi, I have an extension, forwarding rules include: Phone Busy | out of office hours | all calls | forward to external number xxx-xxxx No Answer | out of office hours | all calls | forward to external number xxx-xxxx Fine up until [no answer], and then "no outbound lines were availalbe for this call", and the call ends. 3cx log shows: There's no outbound rule for external number 'xxxxxxx' defined. OK, seems pretty straight forward ;-). Except, what would the outbound rule look like ;-/. I have a rule that allows the extension to dial outbound, but I guess I need something else more specific. I have Allow forwarding to externalnumbers in ring groups Queues on/off selected, in Global options. Not sure if that's got anything to do with it, though. Thanks - Les.