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- Jan 31, 2018
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Hi,
We have following problem in our company:
A is forwarding calls to B.
B has the option "If I am busy or my phone is unregistered, forward calls to: End call" enabled.
If someone calls B and B is busy, they get the busy announcement. But if someone calls A and the call will be forwarded to B and B is busy, B receives the call on line 2.
Is there any possibility that the forwarded call gets also the busy announcement and it won't ring on line 2?
Thank you
We have following problem in our company:
A is forwarding calls to B.
B has the option "If I am busy or my phone is unregistered, forward calls to: End call" enabled.
If someone calls B and B is busy, they get the busy announcement. But if someone calls A and the call will be forwarded to B and B is busy, B receives the call on line 2.
Is there any possibility that the forwarded call gets also the busy announcement and it won't ring on line 2?
Thank you