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Forwarding calls via ring group to external number

Discussion in '3CX Phone System - General' started by AusJohn, Jun 4, 2010.

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  1. AusJohn

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    Hi everyone,

    been searching the forums all afternoon and have made progress. But reached a end.

    I have a PSTN line for incomming calls and a VOIP provider for outgoing.

    I have 1 extension connected to a linksys SPA921 (ext:100)
    I have made another extension with forward all calls to a mobile number. (ext:500)

    If i dial the extension 500 from the linksys it rings my mobile without a problem via the VOIP line.

    However, if i try to forward calls on no answer, or create a ring group to try 100 for 10 seconds then transfer to 500. But it fails the moment 100 stops ringing. I have tried to make a extra outbound rule for the mobile number but im probably not doing it right.

    Any help would be greatly appeciated.

    I dial 0 to get a outside line. ext 800 is the ring group

    Server Log:
     
  2. leejor

    leejor Well-Known Member

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    Did you come across this thread....http://www.3cx.com/forums/forward-to-external-number-11687.html#p60133

    I don't know if anything has changed now that Version 9 Beta is out.
     
  3. AusJohn

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    Thanks for the reply,

    Yeah thats one ive read, ive ticked the box but its spitting out the same error's.

    I'll have another play around and see if i can get it to work

    EDIT:
    If i call the ring group 800 from the ext: 100 it rings the mobile phone. Obviously becuase 100 is busy.
     
  4. leejor

    leejor Well-Known Member

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    This line in the log is trying to tell you something.
     
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