Forwarding Extension based on a calendar

Discussion in 'Ideas' started by Tifoso, Jan 12, 2018.

Forwarding Extension based on a calendar 5 5 5votes
5/5, 5 votes

  1. Tifoso

    Joined:
    Oct 17, 2017
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    It would be nice if 3x could forward based on calendar entries. the function could be similar to the holiday calendars but should be unique for all extensions. it should be possible to define range an dates.

    Example:

    Extension 301,
    Monday: to number +39xxxxxxxx1
    Tuesday to Friday to number: +39xxxxxxxx2
    Saturday to Sunday: +39xxxxxxxx3

    Extension 302,
    03. May 2018: to number +39xxxxxxx10
    03. May 2018 - 05. April 2018: +39xxxxxxx22

    please vote for this feature ;-)
     
    Bailey Killian and IAB like this.
  2. Bailey Killian

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    Mar 28, 2018
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    I agree. This feature is very needed. The 3CX system is great for the over 200 extensions we have over 5 offices. However, each office has a monthly scheduled Phone Duty that it would be great if we could schedule in advance so that all of the forwarding happens as needed.

    Particularly, every external mobile number has its own extension but depending on the day and time the Duty Desk Extension might need to be forwarded to another extension. Instead of them having to forward for each respective duty the schedule could forward automatically.
     
  3. voiptoys

    voiptoys Member

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    You could have your phones forward to a CFD application that evaluates the schedule and routes appropriately. One CFD extension could service all the extensions. Each extension could have it's own schedule. If you don't want to wait for the feature, we can help.
     
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