Forwarding rules

Discussion in '3CX Phone System - General' started by KOUSIS, Sep 17, 2011.

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  1. KOUSIS

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    Hello
    I have the 3cx system with 3 extensions.
    When someone calls the the extension 101 rings. If it doesnt answer then the 102 rings, if it doesnt answer then the 103 rings
    if the 103 not answer then it goes to 101 and so on
    My question is how to set so after the 103 not answer to play a message to tell no one is here.
    Thank you
     
  2. eagle2

    eagle2 Well-Known Member

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    Definitely,

    may be the simplest way is to create a call queue, play the announcement ('Nobody home') as greeting message and disconnect the call.

    Regards
     
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  3. leejor

    leejor Well-Known Member

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    I'm assuming that this is a ring group. Set a timeout period and forward the ring group to an extension that has voicemail.
     
  4. nbailey

    nbailey Member

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    and if you want you can send it to a dummy extension with a voice mail message that says no one is available.

    Thanks,
    Nate
     
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