- Joined
- Mar 23, 2016
- Messages
- 20
- Reaction score
- 11
I forwarded a number to an external phone number. The call connects and their IVR immediately prompts for an ID as expected. However, whatever key presses I input end up being doubled as I can hear their IVR repeating it back to me saying it is invalid. E.g. If I input an ID of 1234 then press # I hear it repeating back to me "11223344 is not a valid ID".
I did confirm that calling their number direct does not result in this and I've used different devices to eliminate that as a potential source.
Anyway to solve this? I'm still on 3CX v14.
I did confirm that calling their number direct does not result in this and I've used different devices to eliminate that as a potential source.
Anyway to solve this? I'm still on 3CX v14.