Forwarding when extension is not registered

Discussion in '3CX Phone System - General' started by GeorgeXceed, Jun 18, 2012.

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  1. GeorgeXceed

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    Very simple question.

    How do you forward a call to an external number if the extension you are calling is not registered? i.e.
    With hot-desking, if say the user on extension 123 if not logged into his extension, then divert any calls for his extension (123) to his mobile phone.

    I can only get it to go to the extensions voice mail.

    Am I missing something?
     
  2. mixig

    mixig Active Member

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    Hi,

    under the Forwarding tab for extension there is options for "Phone is busy" it is also note "If my phone is busy or unregistered, then:"
     
  3. GeorgeXceed

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    Found it and it works, thanks. Why they couldnt call it busy/unregistered, I dont know!
     
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