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Forwarding when extension is not registered

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GeorgeXceed

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Apr 27, 2012
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Very simple question.

How do you forward a call to an external number if the extension you are calling is not registered? i.e.
With hot-desking, if say the user on extension 123 if not logged into his extension, then divert any calls for his extension (123) to his mobile phone.

I can only get it to go to the extensions voice mail.

Am I missing something?
 
Hi,

under the Forwarding tab for extension there is options for "Phone is busy" it is also note "If my phone is busy or unregistered, then:"
 
Found it and it works, thanks. Why they couldnt call it busy/unregistered, I dont know!
 
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