Hi, I've tried both the Freshdesk and Zendesk server side integrations without success. Saving the credentials in the 3CX dashboard does not give an error but when I make an inbound call with a phone number that's associated with a contact in the CRM, I see the default popup (see below) and nothing related to the CRM, no new contact is created, etc. I also don't see anything suspicious in the server logs. Configuration 3CX running on AWS as per this installation guide with Automatic updates on (so I'm sure I have the latest version as I installed the environment just yesterday). Any idea what's happen and/or tips on how to troubleshoot the issue?