Yeah, why should we use a phone to make calls?Why NOT use Outlook to make a call? We already spend a bunch of time there... why have to switch to another program to dial the phone?
With the outlook 365 integration you can do exactly that? Sync your contacts with the phone and dial easily from there....
Making calls from outlook means:
-Switch from Inbox to contacts
-Find contact
-Right-click
-select between numbers
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