Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Generic SIP trunk configuration problem password lenght

Discussion in 'Windows' started by mic.max, Nov 17, 2016.

Thread Status:
Not open for further replies.
  1. mic.max

    Joined:
    Nov 24, 2010
    Messages:
    56
    Likes Received:
    1
    I configure a SIP trunk for voip service but unfortunately 3cx allow password leght 50 char max, i've a password of 64 char lenght and i can not change password. There is a work around to solve this problem?

    thanks
     
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

    Joined:
    May 10, 2016
    Messages:
    7,341
    Likes Received:
    535
    Unfortunately this is hard coded into the PBX so i do not see a way around this.
    What do you mean by you cannot change password? Is the password defined by the provider?
     
  3. mic.max

    Joined:
    Nov 24, 2010
    Messages:
    56
    Likes Received:
    1
    Thank's for reply!

    Yes password is defined from provider and cannot be changed by user !

    there are probability then 3CX increase a password field lenght ?
     
  4. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

    Joined:
    May 10, 2016
    Messages:
    7,341
    Likes Received:
    535
    You can raise this as a feature request in our ideas section and if it gets enough votes it might get implemented
    http://www.3cx.com/forums/3cx-ideas-f57.html

    For now i would recommend contacting your provider and ask them if they can provide you with a smaller password. I believe 50 characters long password is secure enough.
     
  5. mic.max

    Joined:
    Nov 24, 2010
    Messages:
    56
    Likes Received:
    1
    Thank you YiannisH_3CX, unfortunately SIP provider provide password with lenght 64 char, is not possible to have password too short!

    I open request in http://www.3cx.com/forums/3cx-ideas-f57.html !
     
Thread Status:
Not open for further replies.