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get all of the call log with API

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Mekaeil Andisheh

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Hi @edossantos

we want use the API and get all of the activity log like status call ( answered , dropped , ... ) , duration of the call , etc.
how i can do that?
if 3CX has API for using it ?

thanks.
 
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It is possible to get this information from the API as well, but as Ernesto suggested the easiest way is by processing the CDR files. While it is possible to get this information from the API by listening to all the events, it would be a huge amount of work to sift through the events and collect the desired information.

However, the advantage of the API approach is that it is real-time, whereas the CDR files are only created at the end of the call. You might want to consider our Exporter add-on which automatically processes the CDR files and puts the data into a SQL or MySQL database.
 
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