Get caller's phone number

Discussion in 'CRM / Helpdesk / App Integration' started by edoardo.panzeri, Jan 20, 2012.

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  1. edoardo.panzeri

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    Hallo,
    I need an answer about 3CX – VAD.

    I bought the 3CX VAD with license and I need to use this software for inserting data from callers into DB.
    I am asking : how can I get the telephone number of callers (from PBX) inside VAD ?
    Note that I already used, as a test, the Database Control of VAD to insert some records into DB (and it run well).

    Can you help me to get the caller number using VAD so then I can treat and store it?
    Thanks in advance and I will wait replies.
     
  2. VAD_Support

    VAD_Support Active Member

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    Hi,

    You can use the variable session.ani for that.

    Regards,
     
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