Getting call information

Discussion in 'CRM / Helpdesk / App Integration' started by rcolombo, Jun 20, 2016.

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  1. rcolombo

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    Hello everyone,
    i'm trying to develop an IVR and for some logging reason i need to get some call information, like the start date and the end date. I see that in the session there are only the caller and the called numbers, is there any way i can retrieve those dates without having to recur to generating them by my self with javascript?

    Thanks in advance,
    Roberto
     
  2. edossantos

    edossantos Support Team
    Staff Member 3CX Support

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    Hi Roberto,

    No, currently you need to use javascript to get the current date and time when the call starts and ends.

    Kind regards.
     
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  3. Tertius

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    Hey guys!

    Sorry I'm a bit confused, are you working with VAD or APIs?

    Ernesto! You must stop ignoring my emails please. I know you have all the answers :)

    Mitchel
     
  4. edossantos

    edossantos Support Team
    Staff Member 3CX Support

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    Hi Mitchel,

    What do you mean by ignoring your emails? If you have questions you can ask here or open a support ticket and we'll do our best to give you the answers you need.

    Regards.
    Ernesto.
     
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