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Getting softphone to dial 9 automatically

Discussion in 'Windows' started by oliverm, May 4, 2010.

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  1. oliverm

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    Hi,

    We want to use the 3cx soft phone to replace our skype software for making calls. This would allow a complete call report.

    However, when we copy the phone number from our CRM it doesn't have the 9 at the start, and the softphone doesnt allow us to dial 9 first and then paste the number in (the 9 gets overwritten).

    Is there a way to have the softphone pre-pend 9 to the start of any number automatically?

    Olly
     
  2. mhanson

    mhanson New Member

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    Not that I know of.

    Though you can make an outbound plan for those extensions that doesnt require a 9....
     
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  3. pdq

    pdq

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    With the Assistant you can.

    file/CRM seetings/Outbound Calls/External Call Prefix add 9
     
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