Ghost System Extensions

Discussion in '3CX Phone System - General' started by garn, Jul 12, 2018.

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  1. garn

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    I have a few system extensions that I need to remove that are left over from Patton Gateways that have been removed; I don't see any way to remove them via the UI.
     
  2. lneblett

    lneblett Well-Known Member

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    Unfortunately, you need to get 3CX support engaged. I had the same issue on v15.
     
  3. garn

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    That was the route I started down, but then decided to try the message board first since every attempt to find a contact channel resulted in mentioning I needed to pay for support ticket...

    Not big on paying for support for what is clearly a bug or basic missing function!

    I'll see if I can find a direct number.
     
  4. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Hello @garn

    Please note that you will need to create a support ticket in order to have this issue resolved.
     
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