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Gigaset N510 ip Pro

Discussion in '3CX Phone System - General' started by Da_vide, Jun 19, 2017.

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  1. Da_vide

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    I updated to 15.5, an i have big problem with giagaset N510 ip
    I did the step by step procedure.
    But the extensions do registered for only a few minutes.

    It is un un unregistered a few minutes and then registered.
    I do not know what to do! I have 10 units of gigaset.
    Thanks
    • [SIP Server/Call Manager ID: 4101
      Extension 554 is unregistered, removed contact: sip:554@192.168.1.118:5060
    • 19/06/2017 15:47:01
      SIP Server/Call Manager ID: 4101
      Extension 554 is registered, contact: sip:554@192.168.1.118:5060
    • 19/06/2017 15:46:19
      SIP Server/Call Manager ID: 4101
      Extension 554 is unregistered, removed contact: sip:554@192.168.1.118:5060
    • 19/06/2017 15:30:20
      SIP Server/Call Manager ID: 4101
     
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Hello @Da_vide

    Please note that the procedure for these phones has changed in V15.5 as these phones were added under the FXS/DECT section.
    Please follow the guide below and try to provision the phones
    https://www.3cx.com/sip-phones/gigaset-n510/

    Make sure you are running the advised firmware
     
  3. Da_vide

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    Hi YiannisH_3CX
    I did the procedure perfectly!
    The base is provisioned and profile file is ok.
    The problem is when you do the procedure

    Please halp me!!
     
  4. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    I have the same phone on my desk provisioned locally on a V15.5 and never had an issue with it un-registering. Are the phones and the PBX in the same subnet as the PBX? What firmware is the base running?
     
  5. Da_vide

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    Thank for reply

    Are the phones and the PBX in the same subnet as the PBX?

    Yes!

    What firmware is the base running?

    The last, 42.424

    I have 10 gigaset n510 pro. Please help me!!


    • SIP Server/Call Manager ID: 4101
      Extension 577 is registered, contact: sip:577@192.168.1.150:5060
    • 21/06/2017 12:25:05
      SIP Server/Call Manager ID: 4101
      Extension 577 is unregistered, removed contact: sip:577@192.168.1.150:5060
    • 21/06/2017 12:21:58
      SIP Server/Call Manager ID: 4101
      Extension 577 is registered, contact: sip:577@192.168.1.150:5060
    • 21/06/2017 12:20:04
      SIP Server/Call Manager ID: 4101
      Extension 577 is unregistered, removed contact: sip:577@192.168.1.150:5060
    • 21/06/2017 12:16:35
      SIP Server/Call Manager ID: 4101
      Extension 577 is registered, contact: sip:577@192.168.1.150:5060
    • 21/06/2017 12:16:04
      SIP Server/Call Manager ID: 4101
      Extension 577 is unregistered, removed contact: sip:577@192.168.1.150:5060
    • 21/06/2017 12:00:37
      SIP Server/Call Manager ID: 4101
      Extension 577 is registered, contact: sip:577@192.168.1.150:5060
    • 21/06/2017 12:00:33
      SIP Server/Call Manager ID: 4101
      Extension 577 is unregistered, removed contact: sip:577@192.168.1.150:5060
    • 21/06/2017 11:45:26
      SIP Server/Call Manager ID: 4101
      Extension 577 is registered, contact: sip:577@192.168.1.150:5060
    • 21/06/2017 11:43:32
      SIP Server/Call Manager ID: 4101
      Extension 577 is unregistered, removed contact: sip:577@192.168.1.150:5060
    Like to sleep and then wake up :((

    I wish I did not upgrade to 15.5 :((
     

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