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Solved Google Chrome Extension

Discussion in '3CX Phone System - General' started by Tom Mclaughlin, Mar 2, 2017.

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  1. Tom Mclaughlin

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    Hi,

    Wondering if anyone can help me with this.

    Im having trouble with the 3CX click to dial extension for chrome.

    I have added it to the browser and its recognising numbers in my browser and im getting a 3cx icon next to each number. When I click them it either opens a new window with the number in the address bar or does nothing.

    I am using 3CX phone for windows to control my desk phone. My desk phone is a yelink t19p e2. I have set 3CX phone as my default calling software on my computer.

    Can anyone help with this.

    Thanks

    Tom
     
  2. XanthiZ

    3CX Support

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    Hello Tom,

    What type of License do you have?
    3CX Click is supported Only on PRO Licenses.

    Regards,
    Xanthi Z.
     
  3. Tom Mclaughlin

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    Hi,

    Thanks for your response.

    Thats the problem then because we dont have a pro license.

    Thanks again

    Tom
     
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