GPX-2000 Registered but No Transfer

Discussion in '3CX Phone System - General' started by tomperanteau, Dec 6, 2007.

  1. tomperanteau

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    I have configured my GPX- 2000 phones (2 of them). They both show green on the status page. I can dial out on them just fine. Problem is that when I call into the system and press the appropriate key (1 is routed to extension 101), I get the forwarding message and then the recording that the extension is not available. If I route to VM, it will then go to VM. The two extensions cannot ring each other either.

    Any ideas?
     
  2. archie

    archie Well-Known Member
    3CX Support

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    No logs - no ideas :)
    Sorry, just kidding. But it's true that logs can give us some hints.
     
  3. tomperanteau

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    Logs...

    Here is the log. As you can see it only says "failed". When I attempted an extenton-to-extension call it did not ring.

    1 2007-12-06 08:34:44 17144184015 800 Answered 00:00:32
    2 2007-12-06 08:42:47 101 102 Failed
     
  4. tomperanteau

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    I Figured it Out

    Thanks, but nevermind. I had the "STUN server:" field populated. When I deleted the server that was in that field, it started working..
     

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