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GRANDSTREAM AND 3CX -DIAL PROGRESS INDICATION

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girishpeswani

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May 8, 2007
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I am using GXW4008 and GXW4108 for my PBX needs to work with 3CX -IP-PBX solution.

issues that I need support on :

1) When a user is dialling another internal user ( extension to extension calling ) the dialling is fast and it rings a bell immediately on the other end

When a user is calling a PSTN network user on Landline phones or Mobile phones network through the GXW4108 gateway ,
the user has to wait a long time for the call to connect. Sometimes more then a minute too.

At this time there is no DIALLING heard for Dial progress heard or indicated.
The pause and silence is too long to make a user wait.
If the call does not go through for any reason the user does not even come to know about the failure before a minutes waiting.

2) Some extensions have lot of call failures and some have mimnimum failures. Where should i start looking for configuration problems to resolve this . One Gateway or Server ?

Pl. assist me in configuring the Gateway perfectly to resolve this issue.
 
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