• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

Grandstream drops inbound calls after about 40 seconds

Status
Not open for further replies.

Henrik

Joined
Jan 13, 2007
Messages
3
Reaction score
0
Grandstream drops inbound calls after about 40 seconds, even though the call was picked up and was active as soon as the phone rang (ie.. call has been active for about 20-30 seconds when it drops).

Here is what the Grandstream debug log looks like:

Code:
2007-02-17 12:55:09	User.Info	65.97.129.38	GS_LOG: [00.0B.82.0C.DD.9F][000][FF50][01000028] 1325 sip.c Received SIP message: 200 Acc:1
2007-02-17 12:55:09	User.Info	65.97.129.38	GS_LOG: [00.0B.82.0C.DD.9F][000][FF50][01000028] fxo_ctl.c 199 Port:1 DAA Pickup 4
2007-02-17 12:55:09	User.Info	65.97.129.38	GS_LOG: [00.0B.82.0C.DD.9F][000][FF50][01000028]  556 sip.c Sess: 6 Send SIP message: 3 To 65.97.128.132:5060
2007-02-17 12:55:09	User.Debug	65.97.129.38	GS_LOG: [00.0B.82.0C.DD.9F][000][FF50][01000028] 721 sip.c Sess: 6 ACK sip:[email protected]:5060 SIP/2.0  Via: SIP/2.0/UDP 192.168.0.11:5062;branch=z9hG4bK6233cd81a2b080a1  From: ""<sip:[email protected]>;tag=5a87acf195a0bbe3  To: <sip:[email protected]>;tag=9278e52c  Contact: <sip:[email protected]:5062>  Proxy-Authorization: Digest username="201", realm="3CXPhoneSystem", algorithm=MD5, uri="sip:[email protected]:5060", nonce="12816208489:c3d1ca934d49342a39146efc23f7cf5f", response="652bad23d14f7ec82f4dce9a9a3a285e"  Call-ID: [email protected]  CSeq: 16088 ACK  User-Agent: Grandstream GXW4104 (HW 0001, Ch:6) 1.0.0.40  Max-Forwards: 70  Allow: INVITE,ACK,CANCEL,BYE,NOTIFY,REFER,OPTIONS,INFO,SUBSCRIBE,UPDATE,PRACK  Content-Length: 0
2007-02-17 12:55:09	User.Debug	65.97.129.38	GS_LOG: [00.0B.82.0C.DD.9F][000][FF50][01000028] fxo_ctl.c 1085 Port:1 DAA Event: 1
2007-02-17 12:55:13	User.Info	65.97.129.38	GS_LOG: [00.0B.82.0C.DD.9F][000][FF50][01000028] 1325 sip.c Received SIP message: 200 Acc:1
2007-02-17 12:55:13	User.Info	65.97.129.38	GS_LOG: [00.0B.82.0C.DD.9F][000][FF50][01000028] fxo_ctl.c 199 Port:1 DAA Pickup 4
2007-02-17 12:55:13	User.Info	65.97.129.38	GS_LOG: [00.0B.82.0C.DD.9F][000][FF50][01000028]  556 sip.c Sess: 6 Send SIP message: 3 To 65.97.128.132:5060
2007-02-17 12:55:13	User.Debug	65.97.129.38	GS_LOG: [00.0B.82.0C.DD.9F][000][FF50][01000028] 721 sip.c Sess: 6 ACK sip:[email protected]:5060 SIP/2.0  Via: SIP/2.0/UDP 192.168.0.11:5062;branch=z9hG4bK756410932486a9d0  From: ""<sip:[email protected]>;tag=5a87acf195a0bbe3  To: <sip:[email protected]>;tag=9278e52c  Contact: <sip:[email protected]:5062>  Proxy-Authorization: Digest username="201", realm="3CXPhoneSystem", algorithm=MD5, uri="sip:[email protected]:5060", nonce="12816208489:c3d1ca934d49342a39146efc23f7cf5f", response="652bad23d14f7ec82f4dce9a9a3a285e"  Call-ID: [email protected]  CSeq: 16088 ACK  User-Agent: Grandstream GXW4104 (HW 0001, Ch:6) 1.0.0.40  Max-Forwards: 70  Allow: INVITE,ACK,CANCEL,BYE,NOTIFY,REFER,OPTIONS,INFO,SUBSCRIBE,UPDATE,PRACK  Content-Length: 0
2007-02-17 12:55:13	User.Debug	65.97.129.38	GS_LOG: [00.0B.82.0C.DD.9F][000][FF50][01000028] fxo_ctl.c 1085 Port:1 DAA Event: 1
2007-02-17 12:55:16	User.Debug	65.97.129.38	GS_LOG: [00.0B.82.0C.DD.9F][000][FF50][01000028] fxo_ctl.c 1085 Port:1 DAA Event: 12
2007-02-17 12:55:17	User.Info	65.97.129.38	GS_LOG: [00.0B.82.0C.DD.9F][000][FF50][01000028] 1325 sip.c Received SIP message: 200 Acc:1
2007-02-17 12:55:17	User.Info	65.97.129.38	GS_LOG: [00.0B.82.0C.DD.9F][000][FF50][01000028] fxo_ctl.c 199 Port:1 DAA Pickup 4
2007-02-17 12:55:17	User.Info	65.97.129.38	GS_LOG: [00.0B.82.0C.DD.9F][000][FF50][01000028]  556 sip.c Sess: 6 Send SIP message: 3 To 65.97.128.132:5060
2007-02-17 12:55:17	User.Debug	65.97.129.38	GS_LOG: [00.0B.82.0C.DD.9F][000][FF50][01000028] 721 sip.c Sess: 6 ACK sip:[email protected]:5060 SIP/2.0  Via: SIP/2.0/UDP 192.168.0.11:5062;branch=z9hG4bKadc42500df73d490  From: ""<sip:[email protected]>;tag=5a87acf195a0bbe3  To: <sip:[email protected]>;tag=9278e52c  Contact: <sip:[email protected]:5062>  Proxy-Authorization: Digest username="201", realm="3CXPhoneSystem", algorithm=MD5, uri="sip:[email protected]:5060", nonce="12816208489:c3d1ca934d49342a39146efc23f7cf5f", response="652bad23d14f7ec82f4dce9a9a3a285e"  Call-ID: [email protected]  CSeq: 16088 ACK  User-Agent: Grandstream GXW4104 (HW 0001, Ch:6) 1.0.0.40  Max-Forwards: 70  Allow: INVITE,ACK,CANCEL,BYE,NOTIFY,REFER,OPTIONS,INFO,SUBSCRIBE,UPDATE,PRACK  Content-Length: 0
2007-02-17 12:55:17	User.Debug	65.97.129.38	GS_LOG: [00.0B.82.0C.DD.9F][000][FF50][01000028] fxo_ctl.c 1085 Port:1 DAA Event: 1
2007-02-17 12:55:22	User.Info	65.97.129.38	GS_LOG: [00.0B.82.0C.DD.9F][000][FF50][01000028] 1325 sip.c Received SIP message: 200 Acc:1
2007-02-17 12:55:22	User.Info	65.97.129.38	GS_LOG: [00.0B.82.0C.DD.9F][000][FF50][01000028] fxo_ctl.c 199 Port:1 DAA Pickup 4
2007-02-17 12:55:22	User.Info	65.97.129.38	GS_LOG: [00.0B.82.0C.DD.9F][000][FF50][01000028]  556 sip.c Sess: 6 Send SIP message: 3 To 65.97.128.132:5060
2007-02-17 12:55:22	User.Debug	65.97.129.38	GS_LOG: [00.0B.82.0C.DD.9F][000][FF50][01000028] 721 sip.c Sess: 6 ACK sip:[email protected]:5060 SIP/2.0  Via: SIP/2.0/UDP 192.168.0.11:5062;branch=z9hG4bK7d246136ff2471d2  From: ""<sip:[email protected]>;tag=5a87acf195a0bbe3  To: <sip:[email protected]>;tag=9278e52c  Contact: <sip:[email protected]:5062>  Proxy-Authorization: Digest username="201", realm="3CXPhoneSystem", algorithm=MD5, uri="sip:[email protected]:5060", nonce="12816208489:c3d1ca934d49342a39146efc23f7cf5f", response="652bad23d14f7ec82f4dce9a9a3a285e"  Call-ID: [email protected]  CSeq: 16088 ACK  User-Agent: Grandstream GXW4104 (HW 0001, Ch:6) 1.0.0.40  Max-Forwards: 70  Allow: INVITE,ACK,CANCEL,BYE,NOTIFY,REFER,OPTIONS,INFO,SUBSCRIBE,UPDATE,PRACK  Content-Length: 0
2007-02-17 12:55:22	User.Debug	65.97.129.38	GS_LOG: [00.0B.82.0C.DD.9F][000][FF50][01000028] fxo_ctl.c 1085 Port:1 DAA Event: 1
2007-02-17 12:55:24	User.Info	65.97.129.38	GS_LOG: [00.0B.82.0C.DD.9F][000][FF50][01000028] 1325 sip.c Received SIP message: 4 Acc:1
2007-02-17 12:55:24	User.Info	65.97.129.38	GS_LOG: [00.0B.82.0C.DD.9F][000][FF50][01000028]  556 sip.c Sess: 6 Send SIP message: 200 To 192.168.0.10:5060
2007-02-17 12:55:24	User.Debug	65.97.129.38	GS_LOG: [00.0B.82.0C.DD.9F][000][FF50][01000028] 721 sip.c Sess: 6 SIP/2.0 200 OK  Via: SIP/2.0/UDP 192.168.0.10:5060;branch=z9hG4bK-d87543-ab725c11e0784e0e-1--d87543-;rport  From: <sip:[email protected]>;tag=9278e52c  To: <sip:[email protected]>;tag=5a87acf195a0bbe3  Call-ID: [email protected]  CSeq: 2 BYE  User-Agent: Grandstream GXW4104 (HW 0001, Ch:6) 1.0.0.40  Contact: <sip:[email protected]:5062>  Allow: INVITE,ACK,CANCEL,BYE,NOTIFY,REFER,OPTIONS,INFO,SUBSCRIBE,UPDATE,PRACK  Supported: replaces, timer, 100rel, path  Content-Length: 0
2007-02-17 12:55:24	User.Info	65.97.129.38	GS_LOG: [00.0B.82.0C.DD.9F][000][FF50][01000028] 273 fxo_ctl.c Port:1 DAA Line Status: 2
2007-02-17 12:55:24	User.Info	65.97.129.38	GS_LOG: [00.0B.82.0C.DD.9F][000][FF50][01000028] cm_utility.c 880 Port:1 Sess:6 0 0
2007-02-17 12:55:24	User.Info	65.97.129.38	GS_LOG: [00.0B.82.0C.DD.9F][000][FF50][01000028] fxo_ctl.c 218 Port:1 DAA Hangup 4
2007-02-17 12:55:24	User.Debug	65.97.129.38	GS_LOG: [00.0B.82.0C.DD.9F][000][FF50][01000028] cm_control.c 612 Teardown Call, sees:6 0
2007-02-17 12:55:24	User.Debug	65.97.129.38	GS_LOG: [00.0B.82.0C.DD.9F][000][FF50][01000028] fxo_ctl.c 1085 Port:1 DAA Event: 2
2007-02-17 12:55:24	User.Debug	65.97.129.38	GS_LOG: [00.0B.82.0C.DD.9F][000][FF50][01000028] 986 fxo_ctl.c Port:1 DAA State: 2
2007-02-17 12:55:24	User.Debug	65.97.129.38	GS_LOG: [00.0B.82.0C.DD.9F][000][FF50][01000028]  aud_tone.c 221 Port: 1 tone stop

Outbound calls through the Grandstream do not drop...
 
Hi,

The problem seems to be in your gateway's FXO interface. Did you test the phoneline normally (i.e. using a regular phone) ?

I beleive this is the cause because of this entry in your logs :

2007-02-17 12:55:24 User.Info 65.97.129.38 GS_LOG: [00.0B.82.0C.DD.9F][000][FF50][01000028] fxo_ctl.c 218 Port:1 DAA Hangup 4

The FXO interface (port1) is detecting a hangup. I assume the line is fine because you said outgoing calls work perfect, but still try a test. Alternativly please have a look at the grandstream's FXO settings, make sure that if you made any changes there they apply to you scenario.
 
Status
Not open for further replies.

Getting Started - Admin

Latest Posts

Forum statistics

Threads
141,629
Messages
748,931
Members
144,741
Latest member
Boykins_54
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.