Grandstream GWX-4104 / 4108

Discussion in '3CX Phone System - General' started by JVH, Sep 1, 2009.

Thread Status:
Not open for further replies.
  1. JVH

    JVH

    Joined:
    Apr 25, 2007
    Messages:
    18
    Likes Received:
    0
    Hi all,
    Major newbie here. I have connected 4 of the 4108 ports to FXS ports on our old NEC pbx. These line will ring as incoming calls. I want to use the 3CX system to act as an auto attendant and voice mail system.
    I am going through the manual but the until I am up to speed I may need to ask some questions here.

    First. How do I disable the system so it is not grabbing calls while I am setting up without turning off the power? The GWX-4108 keeps trying to answer the phone even if the computer is turned off.

    Thanks,

    John
     
  2. igor.snezhko

    igor.snezhko Active Member

    Joined:
    Jan 7, 2008
    Messages:
    664
    Likes Received:
    4
    Use one-stage dialing option. See the Grandstream manual.
     
  3. JVH

    JVH

    Joined:
    Apr 25, 2007
    Messages:
    18
    Likes Received:
    0
    Hi,
    I found what I think is the correct setting.
    In the 3cx menu PSTN devices if I edit the gateway port there is an option under office hours that says end call.
    I can't imagine that it would pickup and then hangup the line. So I checked and it appears to simply ignore the incoming call.
    This is fine, just confusing as a setting name.

    John
     
Thread Status:
Not open for further replies.