- Joined
- Aug 21, 2018
- Messages
- 219
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Hi all,
I have a proof of concept getting ready with nothing but Grandstream GXP2170.
I just noticed that the phones do not sync correctly with the external company contacts.
For example:
if I add a company name with a business phone number, the name does not show in the GrandStream phone book.
If I add a person first / last name with a HOME phone number, it does not show up in the phone book (the number)
The only thing that shows in Grandstream phonebook is if I put a number under MOBILE in 3CX, then it shows as WORK in the phone phonebook.
This is a bigger issue now when 3CX import numbers from Zoho CRM, where the phone numbers are not entered in MOBILE field. I just tried this, and the result is that 3CX import the contact from the CRM, but there is no phone number on the phone to be displayed (although we can see the numbers in the WWW interface).
I can either create a script to fix this, or maybe 3CX team can agree that this is a bug and correct this ?
I have a proof of concept getting ready with nothing but Grandstream GXP2170.
I just noticed that the phones do not sync correctly with the external company contacts.
For example:
if I add a company name with a business phone number, the name does not show in the GrandStream phone book.
If I add a person first / last name with a HOME phone number, it does not show up in the phone book (the number)
The only thing that shows in Grandstream phonebook is if I put a number under MOBILE in 3CX, then it shows as WORK in the phone phonebook.
This is a bigger issue now when 3CX import numbers from Zoho CRM, where the phone numbers are not entered in MOBILE field. I just tried this, and the result is that 3CX import the contact from the CRM, but there is no phone number on the phone to be displayed (although we can see the numbers in the WWW interface).
I can either create a script to fix this, or maybe 3CX team can agree that this is a bug and correct this ?