Solved Grandstream GXP21xx - BLF pickup

Discussion in '3CX Phone System - General' started by Barry O'Reilly, Mar 8, 2018.

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  1. Barry O'Reilly

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    The addition of the "Enable transfer via non-Transfer MPK" being set to 1 in the grandstream.ph.xml template also breaks the ability to pick up a call with a BLF if you pick up the handset first. Was troubleshooting this for a client and pressing the flashing BLF picks up a call if the handset is down put doesn't work if the handset is picked up first.
    Similarly I've set custom speed dials to pick up calls using dial code *20* but that only works if the handset is down.

    Understand you're changing this in the next version but just in case anyone was working on the same thing.... Set P22162 to 0
     
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  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Hello @Barry O'Reilly

    Thank you for the information. This will indeed be fixed in the next update so when it does please revert back to the default templates to be fully supported
     
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