Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Grandstream GXW4104 Device Not Identified

Discussion in '3CX Phone System - General' started by KOUSIS, Dec 22, 2010.

Thread Status:
Not open for further replies.
  1. KOUSIS

    Joined:
    Nov 17, 2010
    Messages:
    26
    Likes Received:
    0
    Hello
    After installing the latest service pack 5 most of the times the phone is silent and i see in logs this

    12:53:49.649 [CM505002]: Gateway:[Grandstream_GXW4104 ] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Grandstream GXW4104 (HW 1.1, Ch:2) 1.0.1.10] PBX contact: [sip:10001@192.168.1.2:5060]

    Please help
     
  2. mfm

    mfm Active Member

    Joined:
    Mar 4, 2010
    Messages:
    641
    Likes Received:
    2
    Hi there,

    What version of 3CX are your running?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. KOUSIS

    Joined:
    Nov 17, 2010
    Messages:
    26
    Likes Received:
    0
    Version 9 sp5
     
Thread Status:
Not open for further replies.