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grandstream HT286 can not receive calls

Discussion in '3CX Phone System - General' started by danturk, Oct 21, 2011.

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  1. danturk

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    I am trying to use a grandstream HT286 to make an analog phone line off my pbx. I have the device registered and I can make internal calls from it but it does not receive calls. I have double checked that the user name and pass word are the same in the HT286 and PBX, any thoughts??
     
  2. leejor

    leejor Well-Known Member

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    So...what actually happens when you place a call to the extension that it is registered as? What does the 3CX log show for the call attempt?
     
  3. danturk

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    I figured it out, I hand a stun server in the setup and ice I turned that off it worked.
     
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