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- Sep 5, 2018
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Hey peeps!
After updating, we’ve been encountering issues that seem to be affecting most(maybe all) of our GrandStream GXP2160s after updating to 15.5. All of our clients(companies) we manage have reported:
1.) Phones not auto answering when the handset is picked up ~33% of the time.
2.) Guided Transfers (opposite of blind) just fail ~33% of the time.
#Blind Transfers work 100% of the time
We have a support ticket open, but haven't gotten very far.
Any ideas or shared experiences would be greatly appreciated!
After updating, we’ve been encountering issues that seem to be affecting most(maybe all) of our GrandStream GXP2160s after updating to 15.5. All of our clients(companies) we manage have reported:
1.) Phones not auto answering when the handset is picked up ~33% of the time.
2.) Guided Transfers (opposite of blind) just fail ~33% of the time.
#Blind Transfers work 100% of the time
We have a support ticket open, but haven't gotten very far.
Any ideas or shared experiences would be greatly appreciated!
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