• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

Granstream 4101

Status
Not open for further replies.

fraggle

Joined
Sep 22, 2008
Messages
17
Reaction score
0
I have the above gateway & configured it according to the guide from 3cx.

I have 1 pstn line plugged in.

When I dial the call terminates immediately & I get the following in the server log:-
12:23:52.465 Call::Terminate [CM503008]: Call(3): Call is terminated
12:23:52.465 Call::RouteFailed [CM503015]: Call(3): Attempt to reach [sip:[email protected]] failed. Reason: Server Failure
12:23:52.465 CallLeg::eek:nFailure [CM503003]: Call(3): Call to sip:[email protected]:5060 has failed; Cause: 503 Service Unavailable; from IP:192.168.15.3:5060
12:23:52.356 CallLeg::eek:nFailure [CM503003]: Call(3): Call to sip:[email protected]:5060 has failed; Cause: 503 Service Unavailable; from IP:192.168.15.3:5060
12:23:52.247 CallLeg::eek:nFailure [CM503003]: Call(3): Call to sip:[email protected]:5060 has failed; Cause: 503 Service Unavailable; from IP:192.168.15.3:5060
12:23:52.137 CallLeg::eek:nFailure [CM503003]: Call(3): Call to sip:[email protected]:5060 has failed; Cause: 503 Service Unavailable; from IP:192.168.15.3:5060
12:23:52.044 CallCtrl::eek:nSelectRouteReq [CM503004]: Call(3): Calling: PSTNline:01883624228@(Ln.10000@Grandstream VOIP Gateway)@[Dev:sip:[email protected]:5060, Dev:sip:[email protected]:5062, Dev:sip:[email protected]:5064, Dev:sip:[email protected]:5066]
12:23:52.044 CallCtrl::eek:nSelectRouteReq [CM503010]: Making route(s) to [sip:[email protected]]

This looks like a Granstream issue?

The four lines are all green on the 3cx control panel.

If I dial in the phone just rings and never picks up.

I haven't a scooby about any of this so am floundering about quite a lot, so any help greatly appreciated.
 
Please restore to factory set then reconfig again
after you do I'll give you a tip
 
ok, done that - tip pls?

....pretty pls

....with sugar on
 
The tip is for how to choose the port
But are you already registerd and works fine
 
I've reset and reconfigured, the ports are regsitered & I still get the same thing
 
Close all firewalls
check codecs
try the pstn in other port
unplug the pstn and reboot then plug again
clear other chanels
 
sorry to be thick, but how do I do all of those...
 
Re: Grandstream 4101

More Info. Grandstream tech support finally came back to me & and gave me a firmware revision.

I installed the firmware revision, reset the thing back to defaults and configured as per 3cx & grandstream instructions.

Now I get: CM503015]: Call(11): Attempt to reach [sip:[email protected]:5060] failed. Reason: No Answer after waiting a long time (I get a rining tone from the handset)

But the pstn never rings & the staus page on the grandstream shows nothing. If I ring in on the PSTN still nothing & nothing shows in the 3xc logs.

Have moved the FXO port about but same result. Do I just chuck the grandstream out the window?
 
Status
Not open for further replies.
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.