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Greeting does not play when connecting to VoiceMail

Discussion in '3CX Phone System - General' started by robpemberton, Mar 1, 2010.

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  1. robpemberton

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    How do I get the greeting to work? I recoreded it on my voicemail. Is there a switch that I'm missing?

    Also, the self identification message does not play durring dial by name function.
     
  2. StaffKB

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    Hi

    please ensure you are doing the following:

    Dial 999

    enter pincode then #

    press 9 for otions

    press 8 to record..

    Regards,
     
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  3. robpemberton

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    Thanks I followed that proceedure to record the greeting.

    Unfortuantly I had to create a new extention for the greeting to work correctly. I had changed some extension numbers after the initial setup.

    Its working now,

    Thanks
     
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