vondie
Customer
- Joined
- Oct 16, 2013
- Messages
- 21
- Reaction score
- 0
I am struggling to figure out how to provide a group call pickup using v12. I would like to be able to assign several extensions to a group that then can be picked up using a dedicated extension. For example, I have three sales people and their extensions are 208, 237 and 233. I would like to be able to pickup a call ringing on either of these extensions by dialing 500. I have tried using the extension group capability, but I cannot seem to get anything to work. Any guidance would be greatly appreciated.
Tim
Tim