I have had a lot of interest from customers to be able to group their global contacts into folders so they can easily locate the contact that they are trying to reach. For instance, having a folder for company ABC, Inc. then place all of the contacts for that company into that folder. This way the global contacts page is much more organized that messy like it already it. This would be a HUGE help. We even experience this problem in the office. It can take forever to locate the contact you are looking for. Organizing the contacts into folders is the way to go! Please strongly consider this. Thank you.