I have a setup where MOST of the phones in the office ring with incoming calls (Ring group 800, ring-together) however two users do not want to be in the group. I have a SECOND ring group, 801, which has everyone in it, including these two users. Incoming calls to the 800 group, however, the two users not IN that group can't pick up with *20*. (a) Will *20*800 work for them, or will they be barred from doing it as they are not *in* group 800? (b) is there another way of defining them as in the same group for call pickup purposes without having to include them in the ring group?