Group when creating Extension

Discussion in '3CX Phone System - General' started by Tomas Raska, Aug 23, 2017.

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  1. Tomas Raska

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    Is it normal, when create Extension, that is not possible to change Group Membership?
    Only "DEFAULT" ist in this list.
     
  2. AndreasPo_3CX

    AndreasPo_3CX Support Team
    Staff Member 3CX Support

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    Hi @Tomas Raska ,

    you cannot change the Group Membership from within the extension configuration, you can only configure the extensions rights in the groups that the extension is assigned.
    In order to assign the extension to a different group other than DEFAULT, you need to create the extension and then go to Groups and add the extension to the group you want.

    Hope this helps
     
  3. Tomas Raska

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    Then I do not understand, why is Group Membership in Extension as SELECT LIST, when I have no opportunity to choose any diferent Group.
    Why not only TEXT FIELD. Or do you plan this thing implement?
     
  4. AndreasPo_3CX

    AndreasPo_3CX Support Team
    Staff Member 3CX Support

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    The Group Membership in Extension>Rights is not a field for selecting which groups the extension is assigned to, it's a field that allows you to select which group rights to edit.
    It is a drop-down list and not a text field because you might want to assign the extension to multiple groups after creating the extension.
    It's just not designed to become a static field when only one option is available.
     
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