.gw templates files do not appear in Templates Drop-Down list

Discussion in '3CX Phone System - General' started by azizgstest, Oct 12, 2016.

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  1. azizgstest

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    Hi


    I'm using 3CX V15 and uploaded some templates to provision my phones and gateways, I was able to provision the phones correctly however the gateways templates do not appear in the drop-down list.

    When I click on add button, It specifies the file extension as ph.xml , does this means that gw.xml is not supported anymore ?


    Thanks in advance.
     
  2. nb

    nb Support Team
    Staff Member 3CX Support

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    Send us a gateway template so we see it..
     
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  3. azizgstest

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    I'm unable to find the default templates for the gateways. I'm attaching a screenshots and two templates.

    am I doing something wrong ?
     

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