gxp 2000 cannot accept more than a call (Solved)

Discussion in '3CX Phone System - General' started by patroclo, Feb 4, 2011.

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  1. patroclo

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    3cx pbx free version
    7 phones (grandestream gxp 2000, last firmware) in one ring group

    this is the issue:
    once a phone is engaged, the phone can only accept other incoming calls that are sent to it composing the proper extension
    Engaged phones cannot get incaming calls when they are sent via a ring group (external calls)
    I have already checked "I want to be able to accept more than 1 call at the same time uses Phone status", but it doesnt work.

    thx
     
  2. davidbenwell

    davidbenwell Active Member

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    Re: gxp 2000 cannot accept more than a call

    Hi could you please reproduce this again and then post a copy of the 3CX Logs
     
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  3. patroclo

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    Re: gxp 2000 cannot accept more than a call

    hi davidbenwell
    Thank you for your interest
    but I found the solution

    I set ALLOWUSEBUSYOPTFORGROUP variable to 1 in Phone System , Settings, Advanced , Custom Parameters

    And it works. :)
     
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