Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Heads up: "Configure backup rotation" not saved

Discussion in '3CX Phone System - General' started by mcbsys, Mar 17, 2017.

Thread Status:
Not open for further replies.
  1. mcbsys

    mcbsys New Member

    Oct 8, 2008
    Likes Received:
    In v15 SP5, under Backup and Restore > Backup Schedule, if you use the buttons to change Configure backup rotation, the value is not saved when you click OK. You may think you have increased the value from 1 to 7 or 14, but you have not. I only discovered this after almost two weeks of missing backups.
    Configure backup rotation.png
    If you manually type the Configure backup rotation value that you want, it will be saved when you click OK. Re-open the Backup Schedule window to double-check.

    Update It seems this is an issue with Firefox (version 52.0). If you use the spinner in Chrome (version 57.0.2987.110), the value "sticks" when you click OK.
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #1 mcbsys, Mar 17, 2017
    Last edited: Mar 17, 2017
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

    May 10, 2016
    Likes Received:
    Hello @mcbsys
    I can confirm after trying out on my machine that the issue is happening with the Firefox browser. Please use google chrome as we investigate this issue.
    Thanks for reporting and sharing your solution.
    mcbsys likes this.
  3. Tomas Raska

    Aug 18, 2017
    Likes Received:
    Any news?
    I tried it today in Firefox and not working.
    We have latest 15.5 3cx

    Edit: Only arrows not working in Firefox
Thread Status:
Not open for further replies.