Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

HELP - Can dial out on 100 but not other extensions

Discussion in '3CX Phone System - General' started by William Zhang, Aug 17, 2017.

Thread Status:
Not open for further replies.
  1. William Zhang

    Joined:
    Aug 17, 2017
    Messages:
    2
    Likes Received:
    0
    FAILED CALL LOG FROM EXT 101:
    17-Aug-2017 15:29:46.522 Leg L:1.1[Extn:101] is terminated: Cause: BYE from PBX
    17-Aug-2017 15:29:46.472 [CM503020]: Call(C:1): Normal call termination. Call originator: Extn:101. Reason: Server Failure
    17-Aug-2017 15:29:46.472 L:1.1[Extn:101] failed to reach Line:10000>>7274550465, reason Server Failure
    17-Aug-2017 15:29:46.472 Leg L:1.2[Line:10000>>7274550465] is terminated: Cause: 503 Service Unavailable/INVITE from 208.93.224.232:5060
    17-Aug-2017 15:29:46.471 Call to T:Line:10000>>7274550465@[Dev:sip:7273303638@208.93.224.232:5060] from L:1.1[Extn:101] failed, cause: Cause: 503 Service Unavailable/INVITE from 208.93.224.232:5060
    17-Aug-2017 15:29:46.471 [CM503003]: Call(C:1): Call to <sip:7274550465@208.93.224.232:5060> has failed; Cause: 503 Service Unavailable/INVITE from 208.93.224.232:5060
    17-Aug-2017 15:29:46.031 [CM503025]: Call(C:1): Calling T:Line:10000>>7274550465@[Dev:sip:7273303638@208.93.224.232:5060] for L:1.1[Extn:101]
    17-Aug-2017 15:29:46.004 [CM503027]: Call(C:1): From: Extn:101 ("101" <sip:101@192.168.1.10:5060>) to T:Line:10000>>7274550465@[Dev:sip:7273303638@208.93.224.232:5060]
    17-Aug-2017 15:29:46.004 [CM503004]: Call(C:1): Route 1: from L:1.1[Extn:101] to T:Line:10000>>7274550465@[Dev:sip:7273303638@208.93.224.232:5060]

    SUCCESS CALL LOG FROM EXT 100:
    17-Aug-2017 13:39:56.114 Leg L:28.2[Line:10000>>7274550465] is terminated: Cause: BYE from PBX
    17-Aug-2017 13:39:56.114 [CM503008]: Call(C:28): Call is terminated
    17-Aug-2017 13:39:56.048 Leg L:28.1[Extn:100] is terminated: Cause: BYE from 192.168.1.100:2048
    17-Aug-2017 13:39:40.076 Currently active calls - 1: [28]
    17-Aug-2017 13:39:08.069 Currently active calls - 1: [28]
    17-Aug-2017 13:39:05.698 [CM503007]: Call(C:28): Line:10000>>7274550465 has joined, contact <sip:7273303638@208.93.224.232:5060>
    17-Aug-2017 13:39:05.697 [CM503007]: Call(C:28): Extn:100 has joined, contact <sip:100@192.168.1.100:2048>
    17-Aug-2017 13:39:05.696 L:28.2[Line:10000>>7274550465] has joined to L:28.1[Extn:100]
    17-Aug-2017 13:38:59.855 [CM505003]: Provider:[Broadvox-3] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Broadvox Fusion] PBX contact: [sip:7273303638@24.227.83.106:5060]
    17-Aug-2017 13:38:54.651 [CM503025]: Call(C:28): Calling T:Line:10000>>7274550465@[Dev:sip:7273303638@208.93.224.232:5060] for L:28.1[Extn:100]
    17-Aug-2017 13:38:54.600 [CM503027]: Call(C:28): From: Extn:100 ("Michael Mccabe" <sip:100@192.168.1.10:5060>) to T:Line:10000>>7274550465@[Dev:sip:7273303638@208.93.224.232:5060]
    17-Aug-2017 13:38:54.600 [CM503004]: Call(C:28): Route 1: from L:28.1[Extn:100] to T:Line:10000>>7274550465@[Dev:sip:7273303638@208.93.224.232:5060]
     
  2. leejor

    leejor Well-Known Member

    Joined:
    Jan 22, 2008
    Messages:
    11,105
    Likes Received:
    329
    Could it be a caller ID you are sending that is being rejected by your provider?

    You may want to question them as to why you are receiving the 503 message.
     
  3. William Zhang

    Joined:
    Aug 17, 2017
    Messages:
    2
    Likes Received:
    0
    Thanks that's what it was!
     
  4. AlexDBarrett

    Joined:
    Jan 25, 2011
    Messages:
    71
    Likes Received:
    9
    Have you setup Groups?
    If so simplify your config and test.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.