Help Can't work out how to setup several Sipgate Accounts

Discussion in '3CX Phone System - General' started by Anonymous, Oct 23, 2006.

  1. Anonymous

    Anonymous Guest

    I can't work out how to add several sipgate accounts.
    I have tried everything however I have managed to get two accounts setup but both say not registered.

    and to add a third I would have to delete these two and add a voip account with three lines, is that correct?

    PLEASE HELP - Tis is doing my head in.
     
  2. Nick Galea

    Nick Galea Site Admin

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    Multiple SIP accounts

    Hi,

    I assume these are separate accounts each with one line? Then you can add as many as you want and treat them as a separate account, i.e simply add each account separately....

    If they are not registering this is a separate problem, for example a firewall issue or something. More information can be found in the server status log.
     
  3. Anonymous

    Anonymous Guest

    Re: Multiple SIP accounts

     
  4. 3CXsupport

    3CXsupport New Member
    3CX Staff

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    Hi,

    If you have more than one account with a VoIP Provider you have to specify multiple lines with the VoIP Prvider when you create it in the Management Console.

    In the 'Add VoIP Provider' Page simply choose more than one line under the 'Number of VoIP lines (If multi-line is supported)' field. You will then be presented with a list of line details to fill out for each account.

    Unfortunatly you cannot just add the line after you haver created the provider, so you will need to delete the provider you have created and recreate it (this time with more than one line)
     

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