• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

Help! Error adding to Blacklist, will not save "An Exception Occured:...

Status
Not open for further replies.

[email protected]

Joined
Aug 27, 2014
Messages
3
Reaction score
0
Running Version 12, up to date

I have numbers in my blacklist, but it will not save any more: gives me this error.

Attached screen shot

Help appreciated!
 

Attachments

  • error3CX.jpg
    error3CX.jpg
    15.1 KB · Views: 6
Nobody has had this happen? Can a 3CX admin chime in please?
 
Hello @[email protected]

Unfortunately v12 is an older version and hard to troubleshoot. However i tried to replicate your issue with no success so can't really say what is causing this. How many numbers do you have in your blacklist?
Do you see any errors in the windows event viewer that might point us to the right direction?
 
Hello,

This is the error

The description for Event ID 0 from source PostgreSQL cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

ERROR: could not read block 5 in file "base/16385/19095": read only 0 of 8192 bytes
STATEMENT: insert into tenantprop (fkidtenant,propertytype,name,value,description) values(1,0,'BLACKLIST_0001','7605717081','') RETURNING *
 
Status
Not open for further replies.

Getting Started - Admin

Latest Posts

Forum statistics

Threads
141,935
Messages
751,294
Members
145,382
Latest member
norb.p
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.