Help! Error adding to Blacklist, will not save "An Exception Occured:...

Discussion in '3CX Phone System - General' started by toussi1@hotmail.com, Feb 16, 2017.

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  1. toussi1@hotmail.com

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    Running Version 12, up to date

    I have numbers in my blacklist, but it will not save any more: gives me this error.

    Attached screen shot

    Help appreciated!
     

    Attached Files:

  2. toussi1@hotmail.com

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    Nobody has had this happen? Can a 3CX admin chime in please?
     
  3. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Hello @toussi1@hotmail.com

    Unfortunately v12 is an older version and hard to troubleshoot. However i tried to replicate your issue with no success so can't really say what is causing this. How many numbers do you have in your blacklist?
    Do you see any errors in the windows event viewer that might point us to the right direction?
     
  4. toussi1@hotmail.com

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    Hello,

    This is the error

    The description for Event ID 0 from source PostgreSQL cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    If the event originated on another computer, the display information had to be saved with the event.

    The following information was included with the event:

    ERROR: could not read block 5 in file "base/16385/19095": read only 0 of 8192 bytes
    STATEMENT: insert into tenantprop (fkidtenant,propertytype,name,value,description) values(1,0,'BLACKLIST_0001','7605717081','') RETURNING *
     
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