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HELP!!! Need help in trying to configure incoming route

Discussion in '3CX Phone System - General' started by ejizzel, Nov 24, 2009.

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  1. ejizzel

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    Hello all,
    Im having trouble trying to figure out how to configure the inbound call route for a POTS line.

    Heres my 3cx setup :
    1 3cx server running v8
    2 sap 3102 gateways
    6 SPA 941

    Im able to make call to extensions and outside the office, but im stuck on figuring out how to configure the inbound call route.
    I have 2 pots lines in the office. Do I use my actual phone numbers as the DID's. I have looked to see if the calls are actually coming into the SPA 3102 and it is, i can see on the VOICE --> info page of the sap 3102 that calls are coming in but not being transferred to the reception area.


    Another thing what is the recommended voltage for a PSTN line???


    Please Help I would like to get this done before Thanksgiving
     

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  2. aveiser@veiser.de

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    I don't know, what a pots line is. Is this a "normal" phoneline? ISDN?
    What did you see in the 3CX log?
     
  3. ejizzel

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    POTS is a normal/regular telephone line. Any suggestions
     
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